Victoria used her employer’s tuition reimbursement program to pivot to a Salesforce role.

Victoria Cervantes was interested in taking professional development courses online when she came across an email from her employer promoting Pathstream’s Salesforce certificate programs.

“I got a small taste of working in Salesforce in my role, but I wanted to learn how to use its full capabilities. I used my employer’s tuition reimbursement program to pay for Pathstream’s Salesforce Admin Career Certificate. It is incredibly positive when an employer invests in employees’ professional development and well-being. It improves retention and helps employees grow in the future.”

Before Pathstream’s Salesforce Admin Career program, Victoria had only used Salesforce as an end user.

“You must mentally prepare for the program because it requires time and effort every week. The program started very intro level and then became more complex. I dedicated two hours daily to the program and used weekends to catch up on materials requiring a little more time. I also planned. If I had an event coming up, I made sure to adjust my schedule to balance work, the program, and my personal life.”

She also took advantage of the different types of support Pathstream offers.

“I used office hours; my instructor was so helpful. He assured me that learning Salesforce skills would be a lifelong learning journey because the Salesforce platform is constantly updating, and you need to keep your skills current. I was unsure how this course fits into my career path, but Pathstream helped me understand why upskilling would benefit my career growth. They showed me that you could ultimately transition to a Salesforce admin role in your organization or another industry.”

In addition to in-program support, Victoria worked with career coaches.

“I was pivoting career paths and needed to position myself as a Salesforce Admin. Pathstream’s career coaches helped me incorporate new skills into my resume and update my LinkedIn. My whole learning experience paid off because I now work as a Salesforce Administrator. I started small, working on projects, which led to a transition to a full-time Salesforce Admin role.”

Victoria’s last piece of advice:

“Don’t think; do it. Pathstream offers so much value and many resources. Look into your employer’s education benefits or tuition reimbursement programs and take the course. There is tremendous value in developing yourself professionally and gaining new knowledge.”

PS Salesforce Ad

Was this helpful?

Thanks! What made it helpful?

How could we improve this post?

By Need

Career Mobility for Your Frontline Workforce

Leverage an all-in-one platform that transforms your frontline workforce into future-ready talent.

Education Benefits

Power your tuition assistance program with job-relevant certificates from leading universities.

By Industry

For Insurance

Solutions used by leading insurance companies to power internal mobility.

For Banking

Solutions used by leading consumer banks to power internal mobility.

"Pathstream could be described as a one-stop shop that provides industry-standard training and employment resources and support. I was very pleased with the training I received.”

DawnMarie Boursiquot
H&R Block

Career Mobility for Your Frontline Workforce

Leverage an all-in-one platform that transforms your frontline workforce into future-ready talent.

Education Benefits

Power your tuition assistance program with job-relevant certificates from leading universities.

For Insurance

Solutions used by leading insurance companies to power internal mobility.

For Banking

Solutions used by leading consumer banks to power internal mobility.

Upskill Your Team

Equip your workforce with digital skills needed for the future of work.

Retain Your Frontline Workforce

Reduce churn. Show your frontline internal paths to critical roles.

Build a Diverse Talent Pipeline

Develop an inclusive business powered by diverse internal talent.

Lead Digital Transformation

Transform your business by building a tech savvy workforce.

"Through Pathstream, I learned analytics, how to organize data, create databases, and pull actionable insights. With these skills, I found a way for us to speed up processing freight, and our department broke records."

Portland Reed
Amazon

Upskill Your Team

Equip your workforce with digital skills needed for the future of work.

Retain Your Frontline Workforce

Reduce churn. Show your frontline internal paths to critical roles.

Build a Diverse Talent Pipeline

Develop an inclusive business powered by diverse internal talent.

Lead Digital Transformation

Transform your business by building a tech savvy workforce.

Resource Library

Research, tools, events & more to improve frontline talent mobility.

Blog

The latest news, stories, and insights on career navigation and frontline retention.

"My company launched Salesforce, and I wanted to learn to use it properly. A program like Pathstream helps employees like me fine-tune specific skills. These tech skills will further our careers at our company."

Caroline Cho Top U.S. Bank

Resource Library

Research, tools, events & more to improve frontline talent mobility.

Blog

The latest news, stories, and insights on career navigation and frontline retention.

About

We’re on a mission to give everyone access to a meaningful career.

Careers

Join our incredible team.

"It’s hard to effectively summarize my skills and experience on a resume, but I got some excellent feedback from my career coach at Pathstream. I really loved how they helped me highlight the project work I did in the Pathstream courses. I recently got hired as a Pricing Analyst at my company."

Robert Guise
Waste Management

About

We’re on a mission to give everyone access to a meaningful career.

Careers

Join our incredible team.
Share This