AI-READY PROGRAMS FROM
USE TUITION REIMBURSEMENT TO
Prepare Agents & Leaders For AI-Enabled Work
CMP and Pathstream partnered to offer AI-ready programs that leverage your company's existing Tuition Reimbursement benefit and earn college credit, enabling use outside of work hours.
This lets you give your frontline team the gift of AI-readiness, validated by the CMP Certified exam, with no contracting, no new budget, and no operational disruption.
Offered With Our National Network Of University Partners
Develop AI-Ready Customer Contact Teams
Organizations with CMP Certified agents and leaders reduce regrettable attrition by 50% and increase customer satisfaction by 20%.1
Trusted By Fortune 500 Business Leaders
SAMPLE OF COLLEGE-CREDIT COURSES
AI-Ready Leader
Leading Through Complexity & Change
Aligning teams around evolving workflows & priorities.
Leveraging Data & Metrics As A Leader
Interpreting & actioning data in a data-rich, AI-enabled operating environment.
360 Coaching For AI-Enabled Teams
Coaching AI-ready behaviors; building judgment, adaptability, accountability.
Managing Difficult Conversations
Addressing resistance constructively; managing evolving expectations.
Developing AI-Enabled Agents
Leading AI-aware career conversations; driving engagement & continuous improvement.
AI-Ready Agent
Succeeding In AI-Enabled Work
Fostering openness to AI-related change & appropriate trust of AI.
AI-Enabled Consultative Service
Delivering expert guidance & genuine connection, using real-time/AI context.
Complex Problem Solving
Resolving complex cases as AI absorbs routine work; applying judgment to AI outputs.
Advanced Relationship Management
Managing high-stakes interactions; repairing trust when tech falls short.
Habits Of AI-Ready High-Performers
Lifting team results with peer coaching; modeling desired behaviors & adoption.
Purpose-built for frontline teams:
College-credit programs with 1:1 professional coaching, delivered online and outside of work hours, as a benefit that frontline teams love.
1Source: CMP data.